Shelton Police Department

Service, Professionalism, Dedication to Duty

Chief of Police Shawn Sequeira

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COMMENDATIONS

Compliments and commendations, whether verbal or written, are one of the best ways to let our employees know that you appreciate them. The administration encourages people to detail the actions performed by the officer(s) that you thought were exceptional. If you do not know the officer's name please provide as much information, such as the officer's badge number, the incident date, location, time, car number, etc. Although officers do not expect to be thanked for everything they do, recognition for exceptional service is always appreciated. This kind of feedback lets us know we are doing a good job.

Compliments and commendations may be made in writing (including letters or email), by telephone, or in person to:

Chief Shawn Sequeira
Shelton Police Department
85 Wheeler Street
Shelton, CT 06484

E-Mail: Administration@sheltonpolice.net

COMPLAINTS

The Shelton Police Department is dedicated to providing the best police service possible to all Shelton citizens and individuals visiting Shelton. However, you may have an occasion to lodge a complaint about the actions of a member of the Shelton Police Department. It is the policy of the Shelton Police Department to investigate all complaints.

Please be prepared to provide the time, date, and location of the event, the names of the department personnel involved (if known), and the name(s), address(s), and telephone number(s) of any possible witnesses.

An inquiry or complaint can be made on an official Citizen Complaint Form that can be obtained at the front desk of the police department or can be downloaded by clicking the "Citizen Complaint Form" link below.

Complaints may be made in writing (including letters or email), by telephone, or in person to:

Chief Shawn Sequeira
Shelton Police Department
85 Wheeler Street
Shelton, CT 06484

E-Mail: Administration@sheltonpolice.net    Civillian Complaint Form (English & Spanish)   

Shelton Police Internal Affairs Policy

INVESTIGATION PROCEDURE

Once your complaint has been received, it will be thoroughly investigated by the investigator designated by the Chief of Police. The investigation will usually include a review of all applicable reports, policies and procedures, examination of any evidence, and interviews with all parties and witnesses involved. A simple inquiry may take only a few days to complete, while a complex complaint may take two to three months to investigate and review.

The Chief of Police ultimately reviews every complaint. If the Chief of Police determines that an employee violated any departmental policy or procedure, appropriate corrective action will be taken.

If unsatisfied with the results of an internal investigation, the complainant may contact the Office of the Chief of Police.

FINDINGS

You will receive written notification at the conclusion of the internal affairs investigation. There are four possible outcomes of any administrative investigation:

• Sustained: The allegation made in the complaint was proven true.
• Not-Sustained: Evidence in the investigation could not prove or disprove the allegation.
• Unfounded: The investigation concluded that the alleged act never occurred.
• Exonerated: The investigation concluded that act did occur, but was justified, lawful, and proper under police policies and procedures.

WHAT HAPPENS WHEN A COMPLAINT IS FOUND TO BE TRUE:

If the investigation of a complaint reveals it to be true and is sustained against an employee, the Department will notify the employee and the complainant of the finding. Depending upon the nature of the violation, one or more of the following actions may be taken:

• Counsel the employee.
• Retrain the employee.
• Reprimand the employee.
• Suspend the employee.
• Demote the employee.
• Discharge the employee.

WHAT HAPPENS IF THE COMPLAINT IS FOUND NOT TO BE TRUE:

• By law, employees must be afforded certain rights. Complaints can be sustained only when supported by evidence. If there is insufficient evidence to substantiate the complaint, no action will be taken against the employee.

85 Wheeler Street, Shelton, CT 06484    EMERGENCY 911  Routine 203.924.1544   

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